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How 64hibajee Handles Your Personal Data

Your privacy matters on every device you use to reach us — phone, tablet or desktop. This policy explains exactly what data 64hibajee collects when you open an account, make a deposit via bKash, Nagad or Rocket, and browse our lobby, so you always…

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64hibajee How 64hibajee Handles Your Personal Data
HOW WE PROTECT YOUR DATA

Data Security and Your Account Rights

We apply standard encryption to data in transit and at rest, so information moving between your phone and our servers — including your bKash or Nagad payment details — is not exposed in plain text. Your account is secured with a login flow that includes mobile OTP verification, which means access requires something only you hold. We retain your account and transaction data for as long as your account is active and for a period after closure to meet any applicable compliance obligations; if you close your account, you can request a summary of what we hold before deletion is processed.

Encryption in Transit

All data between your device and our servers travels over encrypted connections. Your bKash, Nagad and Rocket payment details are never sent in plain text.

OTP Account Access

Your account login uses mobile OTP verification. No one can access your account from a new device without the one-time code sent to your registered number.

Data Retention Policy

We keep your data while your account is open and for a defined period after closure for compliance purposes. You can request what we hold at any time.

Request and Correct

You have the right to access, correct or ask us to delete the personal data we hold. Submit a request via live chat or email and we will handle it directly.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about your personal data, want to request a correction, or need to understand how a specific piece of information is used, our support team can walk you through it. Reach out through the channels below and we will respond with the details relevant to your account.

Live Chat Open the chat window from your account dashboard — available for data queries, access requests and correction submissions from Bangladesh.
Email Support Write to our support address with your account details and your specific data request. We respond to privacy queries within our standard support window.
Account Settings Some data — like your mobile wallet number and contact details — can be reviewed and updated directly inside your account profile without contacting support.

Privacy Policy Questions

Common questions about how your data is collected, stored and managed on 64hibajee, and what steps you can take to review or update your information.

We collect your name, contact details and the mobile wallet number — bKash, Nagad or Rocket — you register for payments. Device and session data is also recorded when you log in.

Payment data is shared only with the payment processor handling your specific transaction. We do not share your bKash, Nagad or Rocket details with third parties for any other purpose.

Yes. Send a data access request through live chat or email, and we will provide a summary of the personal data linked to your account within our standard response window.

Log in to your account, open your profile settings, and you can edit your contact information and registered wallet number directly without needing to contact support.

We retain your account and transaction records for a compliance period after closure. You can request a copy of your data before we process the deletion, or ask what we hold at any point.

Yes, we use cookies to remember your session preferences so the lobby loads faster when you return. You can manage or disable cookies in your mobile browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.