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Our Terms, Your Account, Your Rights

64hibajee operates under a set of clear legal terms that govern your account, your activity on the platform, and how we handle your data. Access to our platform depends on your local law and eligible regions — please read these terms before you start.

Account TermsPrivacy PolicyEligibility RulesPayment ConductData Retention
64hibajee Our Terms, Your Account, Your Rights
LEGAL QUERIES AND CONTACT

Reach Us About Policy Questions

If something in these terms is unclear, or you need to raise a concern about your account data or eligibility status, our support team handles legal and policy queries directly. We do not route policy questions through automated bots — a real agent reviews them.

Team online

Live Chat

Open the chat window from your account dashboard. Policy and account queries are handled by our support team, not an automated script.

Email Support

Send detailed legal or data queries to our support address. Include your registered mobile number so we can locate your account quickly.

Account Help

For account-specific legal matters — wallet verification disputes, data requests, or eligibility questions — log in and use the Help section.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and the way we store your data are central to how 64hibajee operates. We keep data only as long as necessary for legal and operational purposes, and we do not sell personal information to third parties.

Data Handling

We collect only what is needed to operate your account — your registered mobile number, wallet details for bKash, Nagad or Rocket, and transaction records required for compliance.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your account preferences. You can manage cookie settings from your browser at any time.

Retention Period

Account data is retained for as long as your account is active and for a reasonable period after closure, in line with applicable legal requirements in your jurisdiction.

Data Requests

You have the right to request a copy of the data we hold about you, or to ask us to correct inaccurate details. Submit requests through our support team with your registered number.

Common Legal Questions About Your Account

These are the questions we hear most often about account terms, eligibility, data, and how to raise a concern. If your question is not here, contact our support team directly.

Account eligibility depends on your local law and the regions where we are permitted to operate. Bangladesh residents should review their legal position before registering.

Send a data request to our support team with your registered mobile number. We will confirm receipt and respond within a reasonable timeframe under applicable rules.

Yes. You can request account closure and data deletion through our support team. Some records may be retained for legal compliance purposes even after closure.

We post the updated terms here with the effective date. Continuing to use your account after that date means you accept the revised terms. We do not notify individually by default.

Contact support before attempting a withdrawal. A mismatch between your registered wallet and account name pauses the transaction. Support can guide you through the correction process.

Yes. If a specific clause conflicts with the law applicable in your jurisdiction, that clause does not override local law. It simply does not apply to you in that region.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.